Connect Athletes with Expert Coaches

Contact Support

Response Time
Within 1โ€“2 business days

Frequently Asked Questions

How do I book a coaching session?

Open the app, go to Coach Discovery, browse coaches, and tap "Book" on any coach's profile. Select a date and time, then confirm your booking. You'll receive a push notification once the coach accepts.

How do I sign up as a coach?

Create an account and choose "Coach" as your role. Complete your profile with your sport, bio, availability, and pricing. Your profile will be visible to athletes immediately.

How do payments work?

Payments are processed securely through Stripe. Coaches set their session price, and clients pay directly in the app. Payouts are handled through your Stripe connected account.

What is Coach Plus and Coach Pro?

Coach Plus gives access to Revenue Insights so you can track your earnings and growth. Coach Pro includes Revenue Insights and lists your profile in the Coach Search Engine for greater visibility.

How do I join a club?

Go to Places to Play, find a venue with a club, and tap "Request to Join." The club contact will review your request and approve or decline. You'll receive a notification with the decision.

How do I cancel a booking?

Go to your Bookings tab, find the booking you want to cancel, and tap "Cancel Booking." Refund eligibility depends on the coach's cancellation policy.

How do I request racket stringing?

Tap the Stringing tab in the app, fill in your racket details and preferred string tension, then submit. A local stringer will accept your order and arrange pickup or delivery.

I'm not receiving push notifications. What should I check?

Go to your iPhone Settings โ†’ AthleteBridge โ†’ Notifications and ensure notifications are enabled. Also check that you are signed in โ€” notifications are tied to your account. Try signing out and back in if the issue persists.

How do I delete my account?

Email us at aik_hernalena@yahoo.com with the subject "Account Deletion Request" and we will permanently remove your data within 30 days.

About AthleteBridge

AthleteBridge is a platform that connects athletes with professional sports coaches. Whether you're looking for one-on-one training, group sessions, or community clubs at your favorite venues, AthleteBridge makes it simple to find, book, and communicate with coaches near you.